If it is indeed a fake piece of software, then you can contact your credit card company and claim a refund based on fraud.īut at the end of the day, you are experiencing a rightful fit of buyer’s remorse.
#MACKEEPER LOGIN SOFTWARE#
They-whoever is on the other end of the phone-might be aggressive in trying to get you to give them access, but don’t fall for it.Īnd heck, if this is a fraudulent version of MacKeeper-which is questionable software itself-then try to uncover that. But don’t take the next step and dive deeper into this nonsense. MacKeeper offers a range of security, privacy, and tune-up features for Macs, all inside a simple and very user-friendly interface. See how you can uninstall it and perhaps get a refund for the purchase. Now at this point, you already paid for MacKeeper. To access your account in the MacKeeper application, click the Kromtech account link in the upper section of the System Status page. Go with your gut and trust your instincts on this one. If you yourself are stating that something might be a mistake, it is a mistake. I paid for a version of MacKeeper which may be a mistake. But there is a much simpler answer to this question that you yourself provided: And Harper points out you might not even have a legitimate copy of MacKeeper and how anyone demanding access via phone is a scammer. Lots of other answers go on to rightfully focus on the scam-ish aspects of the MacKeeper world.
Well done on pausing and not "diving in".
#MACKEEPER LOGIN HOW TO#
I don't know how to say it more directly :) But that's the bottom line. If you want more information, it's a variant on this Microsoft service phone call scam, or this suspicious activity phone call scam, or this FTC page on tech support scams. (Denying time to think by making it sound extremely important is a classic scammer trick) It doesn't matter what pretext or explanation they give, or how urgent it sounds - and the more jargon and urgency, the more likely that you're being called by a scammer.
#MACKEEPER LOGIN INSTALL#
The sun will die, Donald Trump will be married to Vladimir Putin, and protons will evaporate (estimated 10^34 ish years) before a request like the kind you describe is genuine and anything more than "can we persuade someone to let us access their data and install malware". No legitimate antivirus or anti-malware needs it. Nobody legitimate will ever telephone you "out of the blue" to advise that your computer has a problem or needs urgent attention due to a computer issue. No legitimate ISP, firewall, security, networking, or landline/mobile/cable telecoms company ever phones or emails to ask for it. No legitimate software company (Apple, Microsoft, Google, Kaspersky, Adobe, or any other OS or software creator) ever asks or requests it. No legitimate system you are likely to use (Mac, Windows, Linux, BSD, or anything else) ever needs or expects it. There is never - as in absolutely never ever until the sun boils and the earth burns - why an unsolicited request to access your computer from someone you don't know and haven't voluntarily asked (other than clearly genuine police and customs officials) should be anything except a scam.
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